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FAQ

FAQ

FREQUENTLY ASKED QUESTIONS: CLICK ON A QUESTION TO SHOW THE ANSWER - CLICK AGAIN TO HIDE IT

Maintenance
Check to make sure everything works, Paint, Clean or replace carpet, professionally clean the apartment.
You can call our office during regular business hours, go on line and enter it or call the 24 hour emergency # after hours.
Call or come to our leasing office if during regular business hours, call emergency maintenance if after 5.
Amenities
Yes, both open and assigned.
Pool, carports, private entrances.
Yes, but no aggressive breads allowed.
Stove, dishwasher and fridge.
Admin
Credit portion takes about an hour and everything else takes up to 24 hours.
Mail, Hand deliver to our office or on line.
Yes, with a 30 day notice and a penalty equal to 2 months rent.
We will send you who and where to call.
Location
Directions
I275 to Ford Rd West to Lilley Rd North and PV is on the Left just past Warren Rd,
For Future Residents
On line, or we can fax one to you or you can come in and fill it out or pick it up.
We can stay in touch through our texting program or emails until you are ready.
Be sure to have renters insurance, call the local police dept and find out how often they are in community.
Absolutely not and we would love to show you what we have.
We do take appointments but walk ins are also more than welcome.
Absolutely we do, and sometimes we do specials where we increase the referral amounts.
100,000 Personal Liability renters' insurance required.
Very, both by phone, email, and in person.
We will give you a brochure with a property map and then once you select an apartment we can highlight it.
If there is ever a noise issue I assure you we will react. Several of us live here and understand how you would feel.
We have assigned parking in carports, garages with some townhomes and plenty of open parking
Yes, we want it to feel like home. However, to avoid any charges it has to look like it did when you moved in.
Krogers, Meijers, Target, J.C.Penny, Pier 1, Hobby Lobby, Westland Mall or 12 Oaks Mall.
Within 24 hours, professionally and politely.
Yes, we do charge for trash and for pets.
Pets (non aggressive) are welcome. The refundable deposit is $500 and there is a $225 non refundable charge. $50 monthly fee.
We do rent out the clubhouse for a fee, call the office for specific info. There are city quiet hours from 10pm on.
Everyone listed as a lease holder on the lease will be held responsible.
You would call the office during the day or use the website to do it online. If after hours and an emergency the on-call.
A 30 day notice and a payment equal to 2 months rent.
The rent pro-rated, $100 admin fee, and pet fees if applicable.
For Current Residents
A 30 day notice and a payment equal to 2 months rent.
Go to our website and it will walk you through.
No, but you can direct them to the office where we will have them complete an application to see if they qualify.